Get in touch
Where to start
Orders and delivery
Free tracked UK delivery on every order. Ready-to-ship pieces arrive in 10 to 14 business days. Customs and UK taxes are covered by us.
Bespoke and made-to-order
Any size, any colour, any material. Tell us the dimensions and the palette, and we send a free CAD preview before a single knot is tied.
Interior designers
30% off RRP, free samples, and early access to one-of-one pieces. We verify studios within 24 hours.
Common questions
Most answers live here. If yours is not one of them, the form above reaches a person.
How long will delivery take?
How long will delivery take?
Free tracked delivery to the UK. Ready-to-ship pieces arrive within 10 to 14 business days. Made-to-order pieces take 6 to 8 weeks on the loom before dispatch. You get tracking as soon as it ships, and customs fees and UK taxes are covered by us, so there is nothing to pay on delivery.
Can I see or feel a rug before I buy?
Can I see or feel a rug before I buy?
We do not have a UK showroom. Ask for a swatch using the form above and we will send one before you commit to the full rug.
Can you make a rug in my size?
Can you make a rug in my size?
Yes. We design and weave to order, so size, colour and material are all yours to choose. Send us the dimensions and the palette and we will come back with a free CAD preview and a price.
Do you work with interior designers?
Do you work with interior designers?
Yes. Verified UK studios get 30% off RRP, free samples, and first sight of one-of-one pieces. Email trade@imacorugs.co.uk or apply through the trade programme page.
Who makes your rugs?
Who makes your rugs?
Weavers in Pakistan and Afghanistan, working on traditional looms. Our parent company, Imam Carpets, is one of only two Label STEP certified manufacturers in Pakistan, and Imaco Rugs is a listed Label STEP dealer. Fair wages, no child labour and safe working conditions are audited independently, loom to living room.
